All Tours and Activities undertaken by
customers are of their own choice and at their own risk.
These include activities such as snorkeling, Scuba
diving, cliff jumping, hiking and all other water &
beach related sports during the Tour/activity Services.
Yellow Tourism Solutions N.V. or the hotel canít be held
responsible for any personal accidents which may occur
during the above stated activities.
Customers are responsible for their own
Travel Insurance, relative to medical costs, personal
accident and personal loss. Yellow Tourism Solutions N.V.
will not be liable if anyone should fail to take an
adequate Travel Insurance cover prior to departure from
the country of domicile. During
on-island transportation all customers in the vehicles
of Yellow Tourism Solutions N.V. and/or Island Style
Events & Services are properly insured under the local
transportation insurance policies.
Yellow Tourism Solutions N.V. is not
responsible for the insurance of third party operators
which are being sold through the Tour Info Centers of
Yellow Tourism Solutions N.V. All customers which have
booked a tour/activity through the Tour Info Centers
will join at their own risk. If an accident of any kind
may occur, the Local Jurisdiction (Netherlands Antilles)
will be applied during a possible case.
Yellow Tourism Solutions N.V. is not
responsible for the loss or damage to equipment and
personal belongings due to the customerís own actions.
Yellow Tourism Solutions N.V. will not be held
responsible for loss or damage to equipment and personal
belongings due to circumstances beyond our control,
such as rainy weather, swimming with non water proof
devices, damage to equipment by sand or stones. Under no
circumstances is Yellow Tourism Solutions N.V. to be
construed as a carrier under contract for safe carriage
of his or her luggage and belongings. Luggage and
belongings are carried at customerís own risk, these
being advised to closely watch the possible loading and
unloading of their belongings.
Yellow Tourism Solutions N.V. has the
authority to claim the cost of repair for any damages
caused by the customer to the rented equipment such as
snorkel gear and inflatable devices.
Any customer that, in the opinion of the
tour/activity organizers or crew of Yellow Tourism
Solutions N.V., presents a danger to himself or herself
or to others may be asked to leave the tour/activity. No
customer will be asked to leave the tour/activity
without cause, however, nor without receiving reasonable
opportunity to comply with safe and responsible
behavior. Anyone under the age of 16 must be accompanied
by a responsible adult. There is no refund for anyone
removed from the tour/activity. When removal occurred,
transportation to the hotel is at the customerís own
physical- and mental health are essential for the
enjoyment of the Tour/activity Services. All customers
have to come in good condition. It is essential that any
customer with a medical condition requiring regular
treatment or which may be affected by vigorous activity,
high altitude, heat, cold, other natural phenomena, or
foods, notify Yellow Tourism Solutions N.V., in advance
of the tour/activity. All customers must carry their own
medical insurance, valid for the duration of the
Customers Requiring Special Assistance
Any disability requiring special
attention should be reported at the time the reservation
is made. Yellow Tourism Solutions N.V. will make
reasonable attempts to accommodate the special needs of
such customers, but it is not responsible for any
denial. Yellow Tourism Solutions N.V. regrets that it
cannot provide individual assistance to a tour/activity
customer for walking, swimming or other personal needs.
Customers who need such assistance must be accompanied
by a qualified companion.
CANCELLATIONS AND REFUNDS
For administrative and operational reasons, no refund
can be given on a deposit when tours/activities are
cancelled by the customer.
In case of NO SHOW, due to the customers
own responsibility, no amount, deposit or full payment
will be refunded.
Payments in full
If the customer finds it necessary to cancel his/her
reservation within 48 hours,
prior to tour/activity departure, Yellow
Tourism Solutions N.V. will retain 50% of the payment.
All requests for
refunds will be considered promptly.
Cancellations by company
Solutions N.V. reserves the right to cancel the tour/activity
because of insufficient registrations or unforeseeable
circumstances. All payments will then be refunded and/or
suggestions for other comparable tours/activities will
be given. Payments (Deposits and/or amounts in full)
must be received at the location of reservation at least
48 hours prior to tour/activity departure. All payments
must be in the form of U.S. dollars or Antillean
guilders. If payment is not received when due (48 hours
prior to tour/activity departure), Yellow Tourism
Solutions N.V. reserves the right to treat the
reservation as cancelled. If for any reason a customer
is removed from the tour/activity, he or she will not
receive a refund of the used services as stated above in
the responsibility clause section.
Yellow Tourism Solutions N.V. designs its
tour/activities with a degree of flexibility, to provide
you with the best possible opportunity for exploring
circumstances may arise which would require an
adjustment to the tour/activity
due to weather, availability of routes, problems with
old routes, etc.
Yellow Tourism Solutions N.V. will do all that is
possible to avoid such changes, but it must reserve the
right to make such modifications if they are determined
to be necessary.
PRICES & VOUCHERS
Yellow Tourism Solutions N.V. reserves
the right to change the prices of the tour/activity
without official notification. All prices are in US
dollars ($) or Antillean guilders (ANG. or NAFL.).
Dollar rate Yellow Tourism Solutions N.V.: 1 US dollar =
Children: 4 - 12 years of age.
Adults: above 12 years of age.
Only customers with a valid voucher
purchased or received at an official reservation or
distribution desk is allowed to make use of the tour/activity
offering of Yellow Tourism Solutions N.V.
Smoking is prohibited in all vehicles.
Beverages of any kind are prohibited in the
Littering the surroundings will not be tolerated and can
lead to immediate termination of the tour/activity!
Gratuities: Tips are not required or included in the
tour/activity price because Yellow Tourism Solutions N.V.
believes they should be entirely a matter of personal
discretion on the part of our customers.